Common Questions

Getting Started

What is Keepsy?

Keepsy is a site that makes it incredibly easy to make beautiful printed and digital photo albums and calendars.

How does Keepsy work?

Keepsy makes building books and calendars fast and fun. Watch us make a great looking photo album in less than 3 minutes.

Albums

How much do photo albums cost?

Our digital photo albums are free to share online. Our printed hardback photo albums start at just $29.95 for 30 pages. Each additional page is just $0.50 -- up to 100 pages!

How big are the printed albums?

Keepsy albums are 11 x 8.5 (29 x 21.5 cm)

How many pages can I print in a book?

The minimum to print an album is 16 pages, while the maximum is 100 pages.

Can you really print Instagram photos in a book?

Yes - and they look awesome! Our customers are always amazed by how great their Instagram books turn out.

Can I make changes to my album?

Yes, Keepsy's amazing page editor gives you complete control over your album. Scale, rotate, move, crop, and zoom any photo. Swap backgrounds and add custom text and art wherever you like on the page. Watch how easy our page editing tools are in this 3-minute video.

What kinds of photo albums can I make?

Pretty much anything you can imagine. Keepsy photo albums are great for capturing memories for any event or occasion. Weddings, yearbooks, family reunions, birthdays, travel, congratulations, thank you, and farewell albums are just a few examples. You can also import photos directly from your Instagram feed.

Can I customize my own cover?

At this time Keepsy offers elegant, simple black or white designs for covers. In the future we hope to offer additional cover designs.

How long does shipping take?

We print all of our albums here in the USA and ship all orders via FedEx, so printing and shipping direct to your door usually takes between 5 and 10 business days.

What if I'm under 13?

Sorry, no dice. Keepsy is restricted to users that are 13 years or older. However, if you are under 13 and want to make an album of your own, please check out our sister site: storyjumper.com.

Group Albums

How do I make an album with friends?

You can start an album in just a few clicks, and get your friends involved immediately by clicking the "Group Album" button below your album. Your friends can begin adding pages right away.

Do my friends have to register?

No. Just send a link to them and let them add their photos and pages. Simple.

How can I control what goes in the album?

The person who starts the album has complete control to edit and/or delete any page. Contributors (your friends) can edit only their own pages.

Can we create album pages just by sending emails from our phones?

Yes. Each album has a unique email address that you can customize. Attach up to 5 photos to any mail and send them to the address. In seconds, you'll have added a page to the album. Bonus: Enter text in the Subject line of your email to create a title/caption for your page.

Is Keepsy going to spam me and my friends?

No. We hate spam as much as you do. Please see our privacy policy for more information.

Calendars

How many months can I print in a calendar?

You can choose 12 or 18 month calendars.

How much does a calendar cost?

Calendars start at $19.95 for 12 months, and $25.95 for 18 months.

How big are the printed calendars?

Keepsy calendars are also 11" x 8.5" (29 x 21.5 cm)… or 11" x 17" (29 x 43 cm) when open and hanging on the wall :-)

Can I use any of my photos for a calendar?

Yes! You can import quickly from services like Instagram, Flickr, Facebook and Picasa. You can also upload from your own computer.

International

Does Keepsy ship photo albums overseas?

Yes! Keepsy ships photo albums to the following countries:

• Australia
• Austria
• Belgium
• Canada
• Denmark
• Finland
• France
• Germany
• Hong Kong
• Ireland
• Italy
• Japan
• Netherlands
• New Zealand
• Norway
• Portugal
• Singapore
• South Korea
• Spain
• Sweden
• Switzerland
• United Kingdom

If your country is not on this list, but you would like to order, please send us a mail to support@keepsy.com

How long do international orders take to arrive?

For International orders, we use the United States Postal Service, First Class Mail. It depends on your country's mail service, but generally about 15 business days from the time of order.

If you have other questions that are not answered here, please contact us at: questions@keepsy.com